Frequently Asked Questions
Everything you need to know about shopping Rove through Costco Next.
What is Rove Costco Next?
Rove Costco Next is a partnership that allows Costco members to purchase high-quality, modern home furniture directly from Rove Concepts at exclusive, members-only pricing.
How does shipping work for my furniture order?
Orders are shipped directly from Rove Concepts' warehouses. Standard curbside delivery is included, while white-glove delivery options may be available at checkout for an additional fee depending on your location.
What is the return policy for Rove Costco Next items?
Returns are handled directly by Rove Concepts. Because these items are offered at special member pricing, they are subject to Rove's specific return policy, which typically includes a 30-day window and may incur restocking fees.
Are the products covered by a warranty?
Yes, all furniture purchased through this program includes Rove Concepts' standard manufacturer warranty, covering structural defects and craftsmanship to ensure long-lasting quality in your home.
Can I cancel my order after it has been placed?
Orders can be canceled for a full refund if they have not yet entered the shipping process. Once an item has been dispatched from the warehouse, it is subject to our standard return policy.
How do I track my delivery?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's portal to monitor your furniture's journey to your home.